Terms & Conditions

TERMS & CONDITIONS

Garage Door Guyz LLC
Website: www.garagedoorguyz.shop

Last updated: 12/8/2025

1. Introduction

Welcome to Garage Door Guyz LLC (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of www.garagedoorguyz.shop (“Website”), all purchases made through the Website, and all services provided by Garage Door Guyz LLC.

By accessing or using the Website, placing an order, or submitting a deposit, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Products & Services

Garage Door Guyz LLC provides garage doors, parts, accessories, and installation services (“Products” and “Services”).
All product listings, images, descriptions, and pricing on the Website are for general informational purposes and may change at any time.

3. Pricing & Site Survey Adjustments

All prices displayed on the Website are estimates only and are subject to change following an in-person site survey.

Final pricing may be adjusted for:

  • Additional labor required

  • Structural or framing modifications

  • Electrical work

  • Customer-requested changes

  • Non-standard installation conditions

Continuing with the project after being informed of any price changes constitutes acceptance of the adjusted price.

4. Deposits, Cancellations, & Modifications

4.1 Deposit Requirement

A deposit is required to begin any order or installation scheduling. Deposits cover materials procurement and manufacturing lead time.

4.2 72-Hour Cancellation Period

You may cancel your order within 72 hours (3 calendar days) of submitting your deposit for a full refund.

4.3 Non-Refundable After 72 Hours

After 72 hours, all deposits become strictly non-refundable, as materials are ordered and production begins.

4.4 No Modifications After 72 Hours

After the 72-hour window:

  • Orders cannot be modified,

  • Product selections cannot be changed,

  • Customizations cannot be altered,

because materials will already be purchased or custom-made.

5. Delivery Timelines & Order Status

5.1 Standard Delivery Window

Delivery timelines vary based on product type, manufacturer schedules, and material availability.
Typical delivery for standard orders is 2–4 weeks from processing.

5.2 Special Orders

“Special Orders” include non-standard styles, materials, or manufacturer-dependent items.
These may require 2–4 months for production and arrival.

5.3 Custom Special Orders

“Custom Special Orders” involve unique engineering, custom fabrication, or specialty materials.
These may require 6–8 months for production and arrival.

5.4 Delays Beyond Company Control

Lead times are estimates only. Garage Door Guyz LLC is not responsible for delays caused by:

  • Manufacturer production schedules

  • Freight carrier delays

  • Supply chain issues

  • Backordered materials

  • Weather events

  • Fabrication complications

Delivery estimates are not guaranteed.

5.5 Cancellation Due to Excessive Delay

Special Orders and Custom Special Orders cannot be canceled for any reason
unless the maximum estimated delivery timeframe is exceeded by more than 30 days.

If this occurs, the customer may request cancellation and receive a refund of their deposit.
If the delay is 30 days or less, the order remains non-cancelable.

5.6 Customer Scheduling Responsibility

Once the product arrives, customers must schedule installation in a timely manner.
Failure to schedule may result in storage fees.

6. Payment Terms

Final payment is due upon project completion unless otherwise specified in writing.
Accepted payment methods are listed on the Website.
Past-due balances may result in additional fees or delays.

7. Installation Requirements

Customers must provide:

  • Safe, clear access to the installation area

  • Removal of vehicles, items, or debris

  • Necessary power sources

Garage Door Guyz LLC is not liable for delays caused by inaccessible or unsafe conditions.

8. Warranties

Manufacturer warranties apply to all products.
Installation warranties provided by Garage Door Guyz LLC will be stated in writing.

Warranties may be void if:

  • Products are altered by the customer

  • Damage results from misuse or neglect

  • Non-company personnel modify the installation area

9. Returns & Exchanges

Due to the custom nature of garage doors:

  • All sales are final after the 72-hour cancellation window

  • No returns or exchanges are accepted unless approved in writing

  • Custom and Special Orders cannot be returned under any circumstances

10. Limitation of Liability

Garage Door Guyz LLC is not responsible for:

  • Lost profits

  • Loss of use

  • Incidental, indirect, or consequential damages

  • Delays caused by third parties or suppliers

Total liability is limited to the amount paid for the specific product or service in dispute.

11. Website Use

By using the Website, you agree not to:

  • Copy or misuse Website content

  • Attempt unauthorized system access

  • Upload harmful code

  • Interfere with site functionality

We may update or disable portions of the Website without notice.

12. Privacy Policy

Use of the Website is governed by our Privacy Policy, which explains how your information is collected and used.

13. Governing Law

These Terms are governed by the laws of the state in which Garage Door Guyz LLC operates, without regard to conflict-of-law principles.

14. Changes to These Terms

We may update these Terms at any time. Continued use of the Website signifies acceptance of any updated Terms.

15. Contact Information

Garage Door Guyz LLC
Website: www.garagedoorguyz.shop
Email: dave@garagedoorguyz.com
Phone: (973) 826-2055